Shipping Policy

Thomas Jewellers offers free shipping for every order to be shipped within Australia. All orders will be delivered within just 1-2 days of order placement.

Shipments Within Australia


Services Details
Delivery Service Australia Post - Express Post Platinum
Delivery Cost Free
Tracking of delivery Yes
Signature on Delivery Yes
Delivery Time 1-2 business days from date of shipping. Business days include all days from Monday to Friday, not including public holidays.

International Shipments

Thomas Jewellers do not ship to locations outside Australia.

Special Orders

  • If you require an item which is currently not in stock, or a ring with a particular finger size which has to be specially ordered, the delivery time will be 12 to 15 business days.
  • If you require your order by a specific date please tell us in the "Special Instructions" section of the order confirmation page.

Order Tracking

  • Your shipments come with a tracking code for you to keep track of the status of your shipments.
  • Visit http://auspost.com.au/track/ and enter your tracking code to verify the status.

Delayed / Missing Parcels

In the rare case of your shipments not arriving on time, here are the steps to follow: